Service status
Incident
Resolved

nlsh04 unavailability

Affects
nlsh04.h4r-infra.net
Start
26 Mar 2026, 06:16 CET
End
8 Apr 2026, 15:47 CEST
Resolved
8 Apr 2026, 15:47 CEST
  1. Resolved
  2. We're experiencing a failure with server nlsh04.

    The downtime started at 06:16 amsterdam time.

    The cause is due to a failed network card, which requires replacement. We have a spare network card on-site for the replacement. A case has been created with the datacenter to perform the replacement.

    Update 06:57, we managed to get the system back online.

    We will schedule a hardware replacement in the coming days early mornings or late in the evening.

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